Admiral Training offers a wide range of health and safety, food safety,
customer service training, healthy eating and nutrition training and consultancy services.
We are also a registered centre for the new qualification, Level 3 Award in Training Skills and Practice (TSP) to replace the CIEH Professional Trainer Certificate (PTC).
The reason we are consistently chosen to deliver to some of the country's largest organisations is our consistent and passionate commitment to high quality, stimulating and enjoyable training courses at a cost effective price.
Because of our invaluable hospitality background, we also offer excellent customer care programmes which can be delivered around your companies needs and to achieve your company's customer focused objectives.
Carole Baugh is the founder and has many years of experience managing a large and successful pub and restaurant business before starting Admiral Training in 2000.
We manage a team of leading Associate trainers so that we are able to provide the complete solution.
Registered training centre with the Chartered Institute of Environmental Health (CIEH) and Highfield Awarding Body Company (HABC). We can also provide IOSH courses.
Training can be provided days, evenings and weekends to suit your shift patterns.

Industries that Admiral delivers training for
- Major food retailers
- Worldwide fast food chains
- International confectionery manufacturers
- Breweries
- World class sporting venues
- Local
- Charity sector
- Plc construction contractors
WorldHost Customer Service Training
A world-class training programme developed to raise the standard and delivery of customer service.
The WorldHost programme is modern and energetic using topical DVD and CD scenarios giving participants individual skills and techniques that are the fundamentals of service professionalism.
Course Content - 1 Day
- Purpose
- Welcoming people skills
- Topics to avoid
- What forms a first impression?
- The communication process
- Why should I handle customer concerns?
- Effective listening
- Visitor needs
- Value of tourism
- Personalised key commitments
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